Frequently Asked Questions


Why do I get to see only these little rectangles in the top panel when I enter some content in the input area?

Why does the content I copy from Quillpad show up as rectangles in Microsoft Office?

Why do the short 'i' mathras as in the word 'hindi' show up incorrectly in Quillpad-Hindi?

I can use all the languages other than Malayalam without any problem. What's the issue?

Why do I have to use only Internet Explorer to be able to use Quillpad?

Why do I get to see only these little rectangles or junk characters in the top panel when I enter some content in the input area or when I view a mail sent using Quillpad?

Please check out the relevant section corresponding to the language you are trying to use and your Operating System


Hindi :
Windows XP/2000 :
Do make sure that you are using the Internet Explorer browser and that the encoding type is specified as Unicode.
    View -> Encoding -> Unicode(UTF-8)
Windows 98/ME :
  • Make sure that you have Internet Explorer 6.0 installed on your system. Then download the file VoltSupplementalFiles.exe from
    http://download.microsoft.com/download/Typography/Update/2.00/W98NT42KMeXP/EN-US/Voltsupplementalfiles.exe
  • Run VoltSupp and extract the files to a temporary location, say, to your c:\windows\temp\VoltFiles
  • In the location where you have extracted the files to (c:\windows\temp\VoltFiles), you would find a file usp.zip. Extract the contents of this zip file using a program like Winzip or Winrar or 7zip and copy the file usp10.dll to c:\windows\system.
  • In case Windows Explorer notifies you that a file already exists with the same name, make a copy of the existing file by renaming it to usp10_back.dll and then try re-copying the usp10.dll file extracted from usp.zip. This would update the windows component(usp10.dll) that handles processing of unicode scripts.
  • The folder c:\windows\temp\VoltFiles would also contain a file named Mangal.volt.ttf which is a unicode font for Devanagari.
  • Copy this file to c:\windows\fonts (can be different if you have windows installed in a non-default location)
  • You might have to restart the computer to be able to check out unicode content after updating your system with these usp10.dll and the font files.
  • The following are a few sites with alternative fonts for the Devanagari script :
    After restarting your computer, you should be able to view Hindi content properly while using http://quillpad.in/hindi
    • Windows NT :
    You can follow the instructions specified for updating a Windows98 system, except that you would have to copy the file usp10.dll to c:\winnt\system32 instead of c:\windows\system\ and the mangal.volt.ttf file to c:\winnt\fonts instead of c:\windows\fonts.
    (Note: In case windows is installed to a different folder other than c:\winnt, the corresponding \system32 and \fonts directories need to be used)

    Kannada :
    Windows XP :
    Do make sure that you are using the Internet Explorer browser and that the encoding type is specified as Unicode.
        View -> Encoding -> Unicode(UTF-8)
    Windows 2000 :
    You might not able to view kannada content if you are using a windows version prior to Windows XP, as the kannada unicode font Tunga.ttf is bundled with the default installation of windows only starting from Windows XP.
  • Download a kannada unicode font from one of the following sources
      Akshar Unicode :      http://www.kamban.com.au/
      Mallige or Kedage :   http://brahmi.sourceforge.net/downloads.html
      JanaKannada :         http://tdil.mit.gov.in/download/janakannada.htm
      RORaghuKannada : http://www.cdacmumbai.in/projects/indix/n_download.shtml
  • Copy the font you've downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
    • Windows 98/ME :
  • Make sure that you have Internet Explorer 6.0 installed on your system. Then download the file VoltSupplementalFiles.exe from
    http://download.microsoft.com/download/Typography/Update/2.00/W98NT42KMeXP/EN-US/Voltsupplementalfiles.exe
  • Run VoltSupp and extract the files to a temporary location, say, to c:\windows\temp\VoltFiles
  • In the location where you have extracted the files to (c:\windows\temp\VoltFiles), you would find a file usp.zip . Extract the contents of this zip file using a program like Winzip or Winrar or 7zip and copy the file usp10.dll to c:\windows\system.
  • In case Windows Explorer notifies you that a file already exists with the same name, make a copy of the existing file by renaming it to usp10_back.dll and then try re-copying the usp10.dll file extracted from usp.zip. This would update the windows component(usp10.dll) that handles processing of unicode scripts.
  • Download a kannada unicode font from one of the following sources
      Akshar Unicode : http://www.kamban.com.au/ (Akshar.ttf)
  • Copy the font file you downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
  • You might have to restart the computer to be able to check out unicode content after updating your system with these usp10.dll and the font files.
  • After restarting your computer, you should be able to view kannada content properly while using http://quillpad.in/kannada
    • Windows NT :
    You can follow the instructions specified for updating a Windows98 system, except that you would have to copy the file usp10.dll to c:\winnt\system32 instead of c:\windows\system\ and the font file to c:\winnt\fonts instead of c:\windows\fonts.
    (Note: In case windows is installed to a different folder other than c:\winnt, the corresponding \system32 and \fonts directories need to be used)

    Malayalam :
    Windows XP SP2 :
    Do make sure that you are using the Internet Explorer browser and that the encoding type is specified as Unicode.
        View -> Encoding -> Unicode(UTF-8)
    Windows XP(Pre-SP2) or Windows 2000 :
    You might not able to view malayalam content if you are using a Windows XP prior to XP Service Pack 2(XP SP2), as the malayalam unicode font Kartika.ttf is bundled with the default installation of windows only starting from XP SP2.
  • Download a malayalam unicode font from one of the following sources
      Thoolika : http://www.supersoftweb.com/Unicode.htm
      AnjaliOldlipi : http://varamozhi.sourceforge.net/fonts/
  • Copy the font you've downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
    • Windows 98/ME :
  • Make sure that you have Internet Explorer 6.0 installed on your system. Then download the file VoltSupplementalFiles.exe from
    http://download.microsoft.com/download/Typography/Update/2.00/W98NT42KMeXP/EN-US/Voltsupplementalfiles.exe
  • Run VoltSupp and extract the files to a temporary location, say, to c:\windows\temp\VoltFiles
  • In the location where you have extracted the files to (c:\windows\temp\VoltFiles), you would find a file usp.zip . Extract the contents of this zip file using a program like Winzip or Winrar or 7zip and copy the file usp10.dll to c:\windows\system.
  • In case Windows Explorer notifies you that a file already exists with the same name, make a copy of the existing file by renaming it to usp10_back.dll and then try re-copying the usp10.dll file extracted from usp.zip. This would update the windows component(usp10.dll) that handles processing of unicode scripts.
  • Download a malayalam unicode font from one of the following sources
      Thoolika : http://www.supersoftweb.com/Unicode.htm
      AnjaliOldlipi : http://varamozhi.sourceforge.net/fonts/
  • Copy the font file you downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
  • You might have to restart the computer to be able to check out unicode content after updating your system with these usp10.dll and the font files.
  • After restarting your computer, you should be able to view malayalam content properly while using http://quillpad.in/malayalam
    • Windows NT :
    You can follow the instructions specified for updating a Windows98 system, except that you would have to copy the file usp10.dll to c:\winnt\system32 instead of c:\windows\system\ and the font file to c:\winnt\fonts instead of c:\windows\fonts.
    (Note: In case windows is installed to a different folder other than c:\winnt, the corresponding \system32 and \fonts directories need to be used)

    Tamil :
    Windows XP :
    Do make sure that you are using the Internet Explorer browser and that the encoding type is specified as Unicode.
        View -> Encoding -> Unicode(UTF-8)
    Windows 2000 :
    You might not able to view tamil content if you are using a windows version prior to Windows XP, as the tamil unicode font Latha.ttf is bundled with the default installation of windows only starting from Windows XP.
  • Download a tamil unicode font from one of the following sources
      Akshar Unicode : http://www.kamban.com.au/   RORaghuTamil : http://www.cdacmumbai.in/projects/indix/n_download.shtml
  • Copy the font you've downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
    • Windows 98/ME :
  • Make sure that you have Internet Explorer 6.0 installed on your system. Then download the file VoltSupplementalFiles.exe from
    http://download.microsoft.com/download/Typography/Update/2.00/W98NT42KMeXP/EN-US/Voltsupplementalfiles.exe
  • Run VoltSupp and extract the files to a temporary location, say, to c:\windows\temp\VoltFiles
  • In the location where you have extracted the files to (c:\windows\temp\VoltFiles), you would find a file usp.zip . Extract the contents of this zip file using a program like Winzip or Winrar or 7zip and copy the file usp10.dll to c:\windows\system.
  • In case Windows Explorer notifies you that a file already exists with the same name, make a copy of the existing file by renaming it to usp10_back.dll and then try re-copying the usp10.dll file extracted from usp.zip. This would update the windows component(usp10.dll) that handles processing of unicode scripts.
  • Download a tamil unicode font from one of the following sources
      Akshar Unicode : http://www.kamban.com.au/ (Akshar.ttf)
  • Copy the font file you downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
  • You might have to restart the computer to be able to check out unicode content after updating your system with these usp10.dll and the font files.
  • After restarting your computer, you should be able to view tamil content properly while using http://quillpad.in/tamil
    • Windows NT :
    You can follow the instructions specified for updating a Windows98 system, except that you would have to copy the file usp10.dll to c:\winnt\system32 instead of c:\windows\system\ and the font file to c:\winnt\fonts instead of c:\windows\fonts.
    (Note: In case windows is installed to a different folder other than c:\winnt, the corresponding \system32 and \fonts directories need to be used)

    Telugu :
    Windows XP :
    Do make sure that you are using the Internet Explorer browser and that the encoding type is specified as Unicode.
        View -> Encoding -> Unicode(UTF-8)
    Windows 2000 :
    You might not able to view telugu content if you are using a windows version prior to Windows XP, as the telugu unicode font Gautami.ttf is bundled with the default installation of windows only starting from Windows XP.
  • Download a telugu unicode font from one of the following sources
      Akshar Unicode : http://www.kamban.com.au/
      Pothana or Vemana : http://www.kavya-nandanam.com/dload.htm
      RORaghuTelugu : http://www.cdacmumbai.in/projects/indix/n_download.shtml
  • Copy the font you've downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
    • Windows 98/ME :
  • Make sure that you have Internet Explorer 6.0 installed on your system. Then download the file VoltSupplementalFiles.exe from
    http://download.microsoft.com/download/Typography/Update/2.00/W98NT42KMeXP/EN-US/Voltsupplementalfiles.exe
  • Run VoltSupp and extract the files to a temporary location, say, to c:\windows\temp\VoltFiles
  • In the location where you have extracted the files to (c:\windows\temp\VoltFiles), you would find a file usp.zip . Extract the contents of this zip file using a program like Winzip or Winrar or 7zip and copy the file usp10.dll to c:\windows\system.
  • In case Windows Explorer notifies you that a file already exists with the same name, make a copy of the existing file by renaming it to usp10_back.dll and then try re-copying the usp10.dll file extracted from usp.zip. This would update the windows component(usp10.dll) that handles processing of unicode scripts.
  • Download a telugu unicode font from one of the following sources
      Akshar Unicode : http://www.kamban.com.au/ (Akshar.ttf)
  • Copy the font file you downloaded to c:\windows\fonts (can be different if you have windows installed in a non-default location)
  • You might have to restart the computer to be able to check out unicode content after updating your system with these usp10.dll and the font files.
  • After restarting your computer, you should be able to view telugu content properly while using http://quillpad.in/telugu
    • Windows NT :
    You can follow the instructions specified for updating a Windows98 system, except that you would have to copy the file usp10.dll to c:\winnt\system32 instead of c:\windows\system\ and the font file to c:\winnt\fonts instead of c:\windows\fonts.
    (Note: In case windows is installed to a different folder other than c:\winnt, the corresponding \system32 and \fonts directories need to be used)

    What should I do to be able to paste the content I prepared in Quillpad into Microsoft Office?

    Microsoft Word unfortunately doesn't support rendering of the Indian unicode scripts by default. You will have to install 'Supplemental language support' in Windows XP.
       Start -> Control Panel -> Regional & Language Options -> Languages -> Install files for complex script and right-to-left languages (including Thai)
    (You would need your Operating System installation disc for this)
    Incidentally(accidentally!!) Microsoft WordPad (write.exe) (and notepad to some extent) doesn't have any problem rendering indian language content, so if you don't have complex formatting in your documents you can use the minimalistic wordpad. You can also try out the free, open source software OpenOffice.org which handles rendering of indic scripts by default.

    Why do the 'i' vowels as in the word 'hindi' show up incorrectly in Quillpad-Hindi?

    When you type in the word 'hindi' and it shows up as instead of , you are most probably using an older version of Internet Explorer or Mozilla firefox or a different browser (Opera, ...). Out of the box, Mozilla firefox 3.0 and above have proper rendering support for unicode indic scripts. You can upgrade to Mozilla firefox 3.x or you will have to install 'Supplemental language support' to be able to view unicode content properly in other browsers.
    In Windows XP
       Start -> Control Panel -> Regional & Language Options -> Languages -> Install files for complex script and right-to-left languages (including Thai)
    In case you have an older version of Internet Explorer update it to atleast version 6.0

    I can use all the languages other than Malayalam without any problem. What's the issue?

    You are most probably using a pre-ServicePack2 version of Windows XP. Check this section for instructions to update your system.

    Can I use Quillpad for searching in my blog or personal website?

    Yes you can. Click here for more information.

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